First, the man I saw (I'm not sure if he was a therapist, nurse, some sort of administrator or something else but we'll call him the therapist for clarity) asked me to fill in the questionnaire. This was a little annoying as I'd already filled it out once at my doctor's surgery and once online following an email request before my appointment. My therapist looked at my answers, clarifying some where needed, and diagnosed me with moderate depression and severe general anxiety. I explained that I don't feel at all depressed and I'm glad I spoke up about it as he said my answers may be reflected by the anxiety rather than depression, so we could disregard that element.
One of the sections of the questionnaire was related to phobias. After discussing my fear of using the telephone and other social situations, he also diagnosed me with social anxiety. We then discussed my experience with panic attacks, and he asked me what brought it on and how I felt before and during the episode. After talking about my feelings regarding my anxiety in different situations, and a brief history of when my issues started, it became clear that it was brought on by feelings of being overwhelmed and fear of not meeting my own expectations. Having confirmed I was a perfectionist (which is actually where my horrendous procrastination comes from, I was surprised to find out!), my therapist explained that this is probably the root of a lot of my problems.
Once we'd got a greater understanding of my conditions and the impact they have on my life, we discussed possible approaches to therapy. My therapist suggested CBT would be the best option as it would also treat my dermatillomania. He recommended stage 3, which is the more intensive treatment, and on a one-to-one basis rather than group therapy because of both my social anxiety and the complexity of my anxiety-dermatillomania combo. He asked me to set goals to work towards during my therapy and explained that the waiting list is currently about 8 weeks. He was also very accommodating towards my troubles with the phone and wrote a note so the relevant people would know to contact me by email (after saying "They'll give you a call to.... oh, wait. That's not going to work!")
The experience was a lot less scary than I'd expected and I'm really glad I've taken this next step. I'll be posting about my experience with CBT when that happens too so keep your eyes peeled.